Frequently Asked Questions ➤
At 360 Electrical, Heating, Air and Plumbing Services, we understand that choosing the right contractor for your home's electrical, HVAC, and plumbing needs can raise many questions. Our experienced team has compiled answers to the most common inquiries we receive from homeowners in Kinston, Williamston, Greenville, and the surrounding North Carolina area. With over 50 years of combined experience, we're committed to providing clear information to help you make informed decisions about your home's essential systems. Contact us today to schedule a consultation.
What areas do you serve in North Carolina?
We proudly serve Pitt County and surrounding areas, including Greenville, Washington, Winterville, Ayden, Kinston, Williamston, Robersonville, and Wilmington, NC. Our experienced team provides prompt service throughout these communities.
Do you offer free estimates for electrical, HVAC, and plumbing work?
Yes, we provide free estimates for all our services. We believe in transparent pricing and want our customers to make informed decisions about their home improvement projects.
Are financing options available for your services?
We offer financing options to help make quality electrical, HVAC, and plumbing services more affordable for our customers. Contact us to discuss available financing plans that fit your budget and project needs.
How experienced is your team of contractors?
Our team has over 50 years of combined experience in electrical, HVAC, and plumbing services. We are licensed contractors committed to completing every job correctly the first time, ensuring customer satisfaction with our workmanship.
How do I know if I need to repair or replace my water heater?
Our experienced plumbing contractor team can assess your water heater's condition and recommend whether repair or replacement is the most cost-effective solution. Factors include the unit's age, repair history, energy efficiency, and overall condition.
What should I do if I have an electrical emergency?
For electrical emergencies, turn off power at the main breaker if safe to do so, avoid the affected area, and contact our electrical contractor services immediately. Never attempt to repair electrical issues yourself, as this can create serious safety hazards.
How often should I service my HVAC system?
We recommend scheduling HVAC maintenance at least twice a year — typically once in the spring for cooling and once in the fall for heating. Regular maintenance helps improve efficiency, extend system life, and prevent costly breakdowns.
What should I do if I have a plumbing leak?
First, shut off the water supply at the main valve (if possible). Then contact us immediately. Even small leaks can cause significant damage, mold, or structural issues if not addressed quickly.
